Privacy Policy
Privacy Policy — allcanhear.com
This Privacy Policy describes how allcanhear.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.
Device information
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Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
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Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
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Disclosure for a business purpose: shared with our processor Shopify.
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Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order information
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Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide invoices/order confirmations, communicate with you, screen orders for risk or fraud, and—when in line with preferences—provide information or advertising regarding our products or services.
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Source of collection: collected from you.
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Disclosure for a business purpose: shared with our processor Shopify.
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Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
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We use Shopify to power our online store. Shopify’s privacy details: https://www.shopify.com/legal/privacy
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We may share Personal Information to comply with legal obligations (laws, subpoenas, search warrants) or to protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications.
Examples:
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Google Analytics: helps us understand customer usage. Privacy info: https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout -
We share data with advertising partners to deliver relevant ads.
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We use Shopify Audiences to show ads to buyers likely to be interested.
Learn more about targeted advertising:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can opt out of online advertising here:
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Digital Advertising Alliance: https://optout.aboutads.info/
Using Personal Information
We use it to:
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offer products for sale
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process payments
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ship orders
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fulfill services
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send updates, promotions, and product info
Lawful Basis (GDPR)
If you are in the EEA, we process Personal Information under:
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Consent
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Contract performance
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Legal obligations
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Vital interests
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Public interest tasks
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Legitimate interests
Retention
We store order information unless/until you request erasure.
Automatic Decision-Making
We do not conduct fully automated decision-making that significantly affects customers.
Shopify uses limited automated decision-making to prevent fraud (temporary IP/credit card blacklists).
Your Rights (GDPR & CCPA)
GDPR (EEA residents):
You may:
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access your Personal Information
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request correction, updating, or erasure
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request data portability
Initial processing occurs in Ireland, then data may be transferred outside Europe. More info:
https://help.shopify.com/en/manual/your-account/privacy/GDPR
CCPA (California residents):
You may exercise:
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Right to Know
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Right to Delete
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Right to Correct
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Right to Portability
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Right to use an authorized agent
Contact details below.
Cookies
Cookies store data such as your preferences and login state.
Shopify’s full cookie list:
https://www.shopify.com/legal/cookies
You can control cookies through browser settings.
Do Not Track
We do not alter data usage in response to DNT browser signals.
Changes
We may update this Privacy Policy periodically.
Contact
If you have questions or complaints, contact us at:
allcanhear.com
13 Freeland Park
Wareham Road
Lytchett Matravers
Poole
BH16 6FH
England